Warranty Info

blue-1-year-checkmark.jpgWarranty Policies

Full 1 Year Rest Assured Warranty

Discount Computer Depot is the first to offer a Full 1 Year Warranty on all Refurbished Computers, Laptops and Parts. Our goal is to provide quality refurbished electronics at best value prices.

All parts come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days prior.

Warranty Procedure
We suggest you contact our tech support team first by emailing customerservice@stsrecycle.com to determine whether the item is indeed defective before shipping. Then make an online return merchandise authorization (RMA) request.

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped FedEx Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

90-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.


Extra Care Plans

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With Our Two and Three year Extra Care Plans, you receive greater long-term peace of mind for your Refurbished Desktop Computer or laptop.  If your product has a covered failure during the Plan's term, we'll repair or replace it. We cover 100% of the repair costs.

Our Extra Care Plan provides more coverage than the standard warranty, such as failures due to:

  • Power surges
  • Defects in materials and workmanship
  • Mechanical or electrical failures, including those due to normal wear and tear
  • Internal heat, dust and humidity